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Privacy Policy
Effective Date: April 7, 2026
Sunshine Rides ("we," "our," or "us") is committed to protecting the privacy and security of the individuals we serve across Colorado. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (hosted on Wix), submit forms, or use our Non-Emergency Medical Transportation (NEMT) services.
This policy is designed to comply with applicable privacy laws, including the Colorado Privacy Act (CPA), as well as applicable federal regulations such as HIPAA, where relevant.
Information we collect
We collect information in the following ways:
Personal Information
Information that identifies or can reasonably linked to you, including:
- Name
- Phone number
- Email address
- Physical address
- Date of birth (when required for service eligibility)
- Insurance or healthcare-related information (when necessary for transportation services
Sensitive personal data (as defined by Colorado law)
Depending on the nature of your request, we may collect:
- Health or medical-related information
- Mobility needs or accessibility requirements
We only collect sensitive data when necessary to provide services and handle it with heightened care.
Non-Personal / Automatically Collected Information
When you use our website, certain information is automatically collected via Wix and related tools:
- IP address
- Browser and device type
- Pages visited and interactions
- Date/time of visits
Form Submissions
When you submit forms (ride requests, employment applications, contact inquiries), we collect the information you voluntarily provide.
How we use your information
We use collected information to:
- Schedule and coordinate transportation services
- Communicate with you about rides, updates, or inquiries
- Provide customer support
- Improve our website and services
- Maintain safety, operational quality, and training
- Comply with legal, regulatory, and contractual obligations
We do not sell your personal data.
How we share information
We may share your information only as necessary to operate our services:
- Internal Team & Drivers: To coordinate and fulfill transportation services
- Healthcare Providers / Partners: When necessary for ride coordination
- Service Providers: Including Wix (website hosting), form processing tools, and communication platforms
Legal Requirements: When required by law, subpoena, or regulatory request
All third-party providers are expected to maintain appropriate data protection standards.
Colorado Privacy Rights (CPA)
If you are a Colorado resident, you have the following rights under the Colorado Privacy Act:
- Right to Access: Request a copy of personal data we hold about you
- Right to Correction: Request correction of inaccurate information
- Right to Deletion: Request deletion of your personal data (subject to legal obligations)
- Right to Data Portability: Request your data in a portable format
- Right to Opt-Out: Opt out of data processing for targeted advertising or profiling (note: we do not currently engage in these activities)
To exercise any of these rights, please contact us using the information below. We will respond within the timeframe required by Colorado law.
HIPAA & Health Information
As a Non-Emergency Medical Transportation provider, we may handle Protected Health Information (PHI). When applicable, we comply with the Health Insurance Portability and Accountability Act (HIPAA).
This means:
- We limit use of health information to what is necessary
- We implement safeguards to protect PHI
- We only share PHI when permitted or required by law
Data security
We implement reasonable administrative, technical, and physical safeguards to protect your information.
Because our website is hosted on Wix, some data is stored and processed through Wix's secure infrastructure. While we take strong precautions, no system can guarantee absolute security.
Cookies & Wix-specific tracking
Our website is hosted on Wix, which automatically uses cookies and similar technologies for:
- Security and fraud prevention
- Site functionality
- Performance monitoring and analytics
These may include both:
- Essential cookies (required for the website to function)
- Analytics cookies (to understand site usage)
You can manage or disable cookies through your browser settings. Please note that disabling cookies may impact website functionality.
Third-party services
Our website may integrate with or rely on third-party tools (including Wix infrastructure, analytics tools, and communication platforms). These providers operate under their own privacy policies.
We encourage users to review Wix's privacy practices for more information on how data is processed at the platform level.
Data retention
We retain personal information only as long as necessary to:
- Provide services
- Meet legal, regulatory, or contractual requirements
- Resolve disputes and enforce agreements
Children's privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from children without appropriate parental or guardian consent.
Changes to this policy
We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.
Contact us
If you have questions about this Privacy Policy or would like to exercise your rights under Colorado law, please contact us:
Sunshine Rides
email: info@sunshinerides.com
phone: 970-777-7777